Last Updated: 23.02.2025

Welcome to Public Aligner. Please read these Terms of Service (“Terms”) carefully before using our website and services. By accessing or using Public Aligner’s website and services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Introduction

Public Aligner provides clear aligner treatments and related orthodontic services. These Terms govern your use of our website, products, and services. By purchasing or using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you have any questions, you can contact us at:
📧 Email: [support@publicaligner.com]
📞 Phone: [Insert Contact Number]

2. Eligibility for Treatment

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent if under 18.
• Complete our online assessment to determine eligibility for treatment.
• Provide accurate and up-to-date medical and dental history.
• Understand that Public Aligner is suitable for mild to moderate orthodontic cases and may not be effective for severe misalignment.

Public Aligner reserves the right to deny service if you are deemed ineligible for treatment.

3. Medical Disclaimer

Public Aligner is a doctor-guided aligner treatment service, but it does not replace in-office dental visits. You should:

• Consult a licensed dentist or orthodontist before starting treatment if you have underlying dental conditions.
• Continue routine dental check-ups during your treatment.
• Follow all provided guidelines for wearing and maintaining your aligners.

Failure to comply with instructions may result in suboptimal results or dental complications. Public Aligner is not responsible for any adverse effects caused by misuse or lack of professional consultation.

4. Ordering & Payment

4.1 Payment Terms

By placing an order, you agree to pay the full amount as listed at checkout. Public Aligner offers:

• One-time payment options for a discounted price.
• Installment plans, subject to eligibility and third-party financing approval.

Public Aligner reserves the right to change pricing at any time. However, once you have placed an order, your agreed-upon price will not change.

4.2 Refunds & Cancellations

• Before Treatment Begins: If you cancel your order before your aligners are manufactured, you may be eligible for a partial refund (minus processing fees).
• After Treatment Begins: Due to the custom nature of our aligners, refunds are not available once your aligners have been shipped.
• Impression Kit Refunds: Impression kits are non-refundable once used.

For any refund or cancellation requests, please contact support@publicaligner.com.

5. Shipping & Delivery

• Aligners are custom-made and typically ship within 2-4 weeks after we receive your impressions or 3D scan.
• Shipping is free within the [Insert Country Name] unless otherwise stated.
• If your package is lost or delayed, contact our support team for assistance.

6. Treatment & Responsibilities

6.1 Wearing Your Aligners

To achieve the best results, you must:

• Wear aligners for 20-22 hours per day.
• Switch to a new set of aligners as instructed (typically every 10-14 days).
• Follow all care and maintenance instructions provided with your aligners.

6.2 Treatment Monitoring

• Public Aligner offers virtual check-ins for treatment progress.
• If you experience pain, discomfort, or unexpected changes, stop using your aligners and consult our support team or your dentist.

Failure to follow treatment guidelines may result in extended treatment time or ineffective results.

7. Retainers & Post-Treatment Care

• Once treatment is complete, you must wear a retainer to maintain your results.
• Retainers are available for purchase separately and should be replaced periodically.
• Failure to wear a retainer may result in teeth shifting back.

Public Aligner is not responsible for teeth movement after treatment if a retainer is not used as recommended.

8. Intellectual Property

All content, logos, trademarks, and materials on the Public Aligner website and marketing materials are owned by Public Aligner. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

9. Privacy & Data Protection

We are committed to protecting your personal and medical information. Our [Privacy Policy] explains how we collect, use, and store your data. By using our services, you agree to the terms outlined in our Privacy Policy.

10. Limitation of Liability

Public Aligner provides doctor-supervised treatment, but we do not guarantee specific results. You understand and agree that:

• Individual results may vary based on compliance, dental conditions, and other factors.
• Public Aligner is not liable for any adverse dental outcomes resulting from failure to follow instructions.
• In no event shall Public Aligner’s liability exceed the total amount paid for your treatment.

11. Dispute Resolution

Any disputes related to Public Aligner services shall be resolved through negotiation or mediation. If unresolved, disputes will be handled under the jurisdiction of [Insert Country/State] Laws.

By using Public Aligner’s services, you agree to waive any class-action lawsuits.

12. Changes to These Terms

Public Aligner reserves the right to update these Terms of Service at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms, you can reach us at:

📩 Email: support@publicaligner.com
📞 Phone: [Insert Contact Number]
📍 Address: [Insert Business Address]